After-sales support
Tell us the issue. We'll help solve it.
Share the right details and our team will review your case and get back to you.
Start a case
Send the details once. We'll take it from there.
This form is for products already purchased or delivered. For a new quotation, use the regular Contact / RFQ form.
What helps us resolve it faster
- Order or invoice number
- Product model from the rating label or carton
- Clear photos showing the product and issue
Need to add context after submitting?Send your case number to Renee on WhatsApp.Open WhatsApp
Possible safety issue?Stop using and disconnect the product. Submit the case as “Safety concern” and keep the affected unit available for review.